Privacy Policy

1. Introduction

This Privacy Policy explains how American Certification Board (ACB) ("ACB", "we", "us", or "our"), operator of acboard.us collects, uses, and protects information when you visit our website or use our services.

2. Information We Collect

We aim to collect as little personal information as possible. Depending on how you use our site, we may collect:

• Contact & enrollment information: If you contact us or enroll in a certification, we collect information you provide, such as your name and email address.
• AI Learning Assistant: If you use our AI Learning Assistant chat widget, your questions and the assistant's responses are processed in order to generate a reply. We recommend not sharing sensitive personal information in chat messages.
• Usage data: Like most websites, our server automatically logs basic technical information (such as IP address and browser type) for security and analytics purposes.

3. How We Use Information

• To provide, maintain, and improve our certification programmes
• To respond to inquiries sent through our contact form
• To process certification enrollments and issue credentials
• To understand how our site is used so we can improve it

4. Cookies & Local Storage

We use essential cookies for login sessions and optional analytics to improve the site. Some features store progress in your browser's local storage. Details are in our Cookie Policy.

5. Third-Party Services

Our AI Learning Assistant is powered by Anthropic's Claude AI models. When you chat with the assistant, your messages are sent to Anthropic for processing in order to generate a response. We do not sell your personal information to third parties.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations, or resolve disputes.

7. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us at info@acboard.us.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Trademarks & Official Domains

American Certification Board and ACB are trademarks of American Certification Board (ACB). Official certificate verification and credentials: acboard.us. Brand protection and legal notices: americancertificationboard.com. Do not use former organisation names (including Queen's International University or BCP Certification Board) in connection with our programmes.

11. Contact Us

If you have questions about this Privacy Policy, please contact us or email info@acboard.us. See also Accessibility and Exam Integrity.